This question has come up a lot in the last few days, so it’s worth addressing again.
Up until you reach level 26, your XP bar is blue. It fills up normally and when it’s full, you get a pop-up telling you that you’ve reached the next level, like this one:

When you get to level 26 (the highest level at the date of this post), the XP bar is still blue, but a little gift box appears at the end of it which indicates that you won’t be leveling up once the XP bar is full this time and you’ll be hitting a bonus level instead (ignore the hearts on this screenshot – it was taken during the Valentine’s event):

Once you hit the bonus levels, you get a choice of three boxes containing 1,2 or 3 donuts – and you can read about what happens here. But once you’ve passed the bonus level, your XP bar turns pink and drops back to the beginning again, as you can see in this screenshot:

The first time it happens, it can be disconcerting. But it doesn’t mean you’re back to the beginning of level 26 again. It just means you’re building towards a new bonus level. And, hidden behind the scenes, your blue XP bar is full and waiting for the release of the next level.
So, what will happen when level 27 comes out? You’ll be pleased to know that your XP bar will automatically turn blue again, no matter how much of the pink bar has been filled up. You’re also likely to have a head start on your XP (when level 26 was released it was around 10,100) and you’ll be heading towards the bonus levels again. And that’s where you’ll stay until level 28 is released.








Hey! My Xp seems to have frozen on “27″. I just levelled up to level 27 and started collecting more xp but every time I go back into my town it goes back to 27. Any thoughts on how to fix this?
Thanks so much!
And p.s I truly love your site!
Hi Alyssa – you’re not alone in your XP bar blues – see this post from just after the update – http://wp.me/p35pG7-1w2
When I levelled up I got the bonus level straight away instead of having to build up to it, now my XP is frozen. So i need to collect the 120000 and then it’ll start back again?
Hi – yes, that’s the way it looks
Ok thanks.
I don’t know why I’m so excited about this new update, it’s probably only for the ‘level 26′ players, yet this game is just so good that I’m always excited for an update. Especially exciting as I just saw the opening of the new episode (the leprechaun vs Easter bunny) and I’m wondering if this will be an Easter update, maybe with Easter eggs as currency? Btw I just bought a land expansion and I got a burning bush and I got a bonus donut for cleaning up debris! How lucky!
After my XP being frozen for weeks, it finally resolved itself! I am hoping I get a chance to hit a bonus level before level 27 is released, I’ve got the $ saved to keep playing until I hit 3 donuts. So here’s one person not willing EA to release level 27, at least until I reach the bonus level (and assuming, of course, the harp stays at bay)
As for the frozen XP situation, per your suggestion I contacted EA via twitter, they responded immediately then… nothing. It was pretty useless. After those attempts I sent an email and nothing again… until days after the problem had resolved I finally got a response. It was basically them restating my problem. I didn’t reply, as it was no longer a problem, but they did follow up again with another email just last night.
And how the problem seemed to resolve… two things happened at the same time, I’m not sure which it was that finally jumpstarted my XP again. I was opening the game to complete the build of Channel 6, and the updates for Fruit-Bat-Man downloaded then as well. I had a theory that I was pretty far advanced in the game level-wise relative to buildings, and perhaps finishing Channel 6 got my ‘buildings level’ close enough to my ‘xp level’? Am I making sense?
I read something similar to that on another discussion board… but only once in all my scouring of the internet to find a solution (which is how I found you, hurray!!) Anyway, it’s all a theory, hopefully I don’t face it again!
Sorry for the novel, just hoping to give you some insight to that problem and hopefully help someone else who’s undoubtedtly had the same problem. Thanks again so much for your blog, the time you dedicate to it and all the fantastic help it generates!
Thanks for the update Mac – I’m really glad everything’s been resolved
Oh, that’s good news about the XP counting towards level 27 when it finally arrives. Level 26 had already appeared when I got through 26. I thought maybe I’d be starting fresh, but sounds like this will give a good head start. Yay
Great info, as I was about to hit my first bonus level I was wondering what to expect. Thank you!
So what happens if you have hit the bonus level several time since level 26? Will you only level up once if there is only one level realesed and loose all the xp you had or will your xp bar just turn pink again waiting on the next level update?
Hi David – you only level up once because your XP has been used up in building towards the bonus levels. It’s better than the way it used to be – before valentines day, your XP just went to waste
Thanks
Hello again.
So I had an idea for a blog post and wasn’t sure where to post it so I am sticking it here. Hope that is ok.
So yesterday I was in a friend’s town and I finally saw Witch Marge (she is scary looking) and I tried clicking on her. Unlike regular Marge she just kind of grunts and groans and it got me thinking. When I go to my friends’ towns, I love clicking on characters that I don’t have, to see if they talk (my fave is Duff Man). I bet I’m not the only one curious about what the speaking characters say, so I was thinking you could expound on each of the speaking characters’ witticisms. Who knows? It may help someone decide to purchase a premium character that way (I know I am saving up for the Duff Brewery just cuz I want to hear “Duff Man is here to refill your beer!” in my own town.) So what do you think?
Again thanks again for this blog. I started passing on some of the things I have read to my husband and both him and I have really loved the tips (that one about how to quick cancel a character’s job by storing the item in inventory has saved me quite a few times!)
TB
That’s a great idea – thanks
YAY! I look forward to seeing how you treat it
*beams*
TB
You can find a lot of your favorite Sprinfielders lines at http://www.simpsonstappedout.wikia.com/
Thanks for posting the link Savan
Thank you!
You thinkin Thursday or so for the next update? (Whether it be level 27 or something else)
I am
So happy to see that you are still helping all of us after that nasty day of negativity. I would not be playing this game and spending $$$ if it were not for you. Many thanks.
Thanks! Have you a full picture of your town that you might be willing to share with those of us not blessed enough to have you as a neighbor, by chance?
I might
Just doing a little bit of remodelling at the moment, though
If you want I’ll make a screenshot for you. I’m curious what your town looks like and I’m getting pretty good at stitching them together. Email me if you want I’ll do the work for a change lol.
Sure Bruce – a bit if tidying up to do and I’ll aim for next week. Thanks so much
Ohh, I certainly can’t wait to see
or hope you share with us! Wow I’m still upset about how many people were showing you their bad side!